Retrial queues with limited number of retrials : Numerical Investigations

نویسندگان

  • Yang Woo Shin
  • Dug Hee Moon
چکیده

Retrial queues are frequently observed in a real world system likewise call center or internet service industries. In this paper, a retrial queue system in which the number of retrials of each customer is limited by a finite number, say m is considered. That is, if a customer fails to enter the service facility at mth retrial, then the customer leaves the system without service. The effects of restricting the number of retrials are investigated numerically by using the algorithmic method and simulation experiments.

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تاریخ انتشار 2008